Recovery Executive

TG Finnace is hiring a Recovery Executive in Gajuwaka, Visakhapatnam. Salary is up to ₹15,000/month. The team is filling 10 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Key responsibilities

As a Recovery Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with CRM tools, Active listening, Hindi and English, Complaint handling
• Good English
• More Than 2 Years Experience Compulsory.
• A patient, polite attitude

Job details

• Work location: Gajuwaka, Visakhapatnam, Andhra Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

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