Chat Support Representative

Join Thaagam Foundation as a Chat Support Representative in Chetpet, Chennai. You can earn up to ₹15,000/month. There are 10 open positions. Great for first-time job seekers.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Tamil, Telugu, Kannada, Hindi, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Kannada, Hindi, English

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Roles and responsibilities

As a Chat Support Representative, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Chetpet, Chennai, Tamil Nadu
• Interview: 12:30 AM - 2:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Vacancies: 10

Apply today and take the next step in your career with Thaagam Foundation.