Non Voice

Thaagam Foundation is hiring a Non Voice in Chetpet, Chennai. No experience? You can still apply. Salary is up to ₹15,000/month. The team is filling 5 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Kannada, Telugu, Tamil, English

Skills and qualifications

• Open to freshers
• Education: Graduate
• Good knowledge of English, Kannada, Malayalam, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Malayalam, Kannada, Telugu, Tamil, English
• A polite, calm under pressure attitude

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

What you will do

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Work location: Chetpet, Chennai, Tamil Nadu
• Work mode: On-site
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 12:00 AM - 2:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Thaagam Foundation.