Non Voice Process

A new Non Voice Process role is open at Thaagam Foundation, Chetpet, Chennai. 10 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹15,000/month.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Inbound | Languages : Tamil, Telugu, Hindi, English

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Outbound, Tamil, Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Tamil, Telugu, Hindi, English
• You are polite and patient

Job at a glance

• Location: Chetpet, Chennai, Tamil Nadu
• Job type: Full time
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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