Non Voice Process

Thaagam Foundation wants to bring on a Non Voice Process for its Chetpet, Chennai team. No experience? You can still apply. Salary is up to ₹15,000/month. 10 candidates will be hired for this role.

Note from the employer

Non-Voice Fundraising Executive Is Responsible For Collecting Funds From Donors Through Non-Voice Channels Such As Email, Whatsapp, Sms, Social Media, And Online Platforms, While Maintaining Positive Donor Relationships And Accurate Records. Type : Inbound, Outbound | Languages : Telugu, Tamil, Hindi, English

Eligibility

• Open to freshers
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound, Outbound, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Telugu, Tamil, Hindi, English
• A customer-first, polite attitude

Salary

You will be paid ₹12,000 – ₹15,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Chetpet, Chennai, Tamil Nadu
• Openings: 10
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Thaagam Foundation today.