Telecaller

Thanigai Estates wants to bring on a Telecaller for its Perambur, Chennai team. Salary is up to ₹10,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil, English

Day-to-day work

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹8,000 – ₹10,000 per month.

Requirements

• Open to freshers
• Education: Graduate
• Good knowledge of English and Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: Tamil, English
• A customer-first, polite attitude

Job at a glance

• Location: Perambur, Chennai, Tamil Nadu
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Thanigai Estates reviews applications regularly.