Manager

Start your next role as a Manager with Thar Mines And Minerals in Vaishali Nagar, Jaipur. The pay goes up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi

What the job involves

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• You are calm under pressure and polite

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Position details

• Work location: Vaishali Nagar, Jaipur, Rajasthan
• Openings: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Thar Mines And Minerals. It takes less than a minute.