Telecalling

Looking for a Telecalling role in Villivakkam, Chennai? Tharikaa Management Services is hiring now. The team is filling 25 vacancies. Great for first-time job seekers. Salary is up to ₹30,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil, English

Salary and benefits

You will be paid ₹10,000 – ₹30,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, English
• A customer-first, polite attitude

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Job details

• Location: Villivakkam, Chennai, Tamil Nadu
• Openings: 25
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Tharikaa Management Services reviews applications regularly.