Senior Telecaller

The Car Mart wants to bring on a Senior Telecaller for its South Extension II, Delhi team. The pay goes up to ₹25,000/month. Freshers can apply. There are 2 open positions.

Employer’s description

Received Inbound Calls And Less To Less Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Sales | Languages : Hindi, English

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Salary and benefits

Compensation: ₹12,000 – ₹25,000 per month.

Your responsibilities

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: South Extension II, Delhi, Delhi
• Working hours: 10.30 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by The Car Mart.