Team Leader

A new Team Leader role is open at The-Connections Ites Business Services Pvt. Ltd., Kudlu Gate, Bengaluru. 10 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Telugu, Malayalam, Kannada, Tamil, Hindi

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Hindi, Kannada, Malayalam, Tamil and Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Telugu, Malayalam, Kannada, Tamil, Hindi
• A customer-first, patient attitude

Salary

The salary for this role is ₹25,000 – ₹30,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Openings: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by The-Connections Ites Business Services Pvt. Ltd..