Team Leader

Looking for a Team Leader role in Kudlu Gate, Bengaluru? The-Connections ITES Business Services Pvt. Ltd. is hiring now. There are 10 open positions. You can earn up to ₹40,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Telugu, Kannada

What the job involves

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹30,000 – ₹40,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Kannada, Tamil and Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Telugu, Kannada

Position details

• Location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — The-Connections ITES Business Services Pvt. Ltd. reviews applications regularly.