Telecaller

A new Telecaller role is open at The Creator Web Services, Kallikudi, Madurai. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹12,000 – ₹15,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Active listening, Complaint handling, CRM tools, Typing speed
• Basic English
• Freshers can apply
• Someone polite and customer-first

Job at a glance

• Location: Kallikudi, Madurai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Job type: Full time

Ready to start? Upload your resume and apply to The Creator Web Services today.