Telecaller

The Digital Dyno is looking for a Telecaller to join its team in Whitefield, Bengaluru. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹5,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Complaint handling and Verbal communication
• Basic English
• Freshers can apply
• Someone patient and customer-first

Day-to-day work

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Whitefield, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — The Digital Dyno reviews applications regularly.