Telecaller Inbound

Start your next role as a Telecaller Inbound with The Edit in Vaishno Devi, Ahmedabad. The team is filling 2 vacancies. You can earn up to ₹30,000/month.

Employer’s description

Make Calls To Internal And External Teams For Event Coordination. Share Daily Event Updates, Coordinate Distribution Of Event Passes, And Maintain Proper Reporting And Records. Ensure Smooth Communication Between Clients And The Event Team. Fluent In English, Its For 2-3 Months Job. More Than 2 Years Experience Compulsory. | Type : Inbound | Languages : Gujarati, English, Hindi

Candidate profile

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi, Inbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Gujarati, English, Hindi
• Someone customer-first and polite

Salary

Compensation: ₹15,000 – ₹30,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.

Quick facts

• Location: Vaishno Devi, Ahmedabad, Gujarat
• Interview: 12:00 AM - 5:00 PM | Monday to Saturday
• Openings: 2
• Work type: Work from office
• Timings: 9:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with The Edit.