Telecaller

The Elite Staff Pvt Ltd has an opening for a Telecaller based in Dwarka Mor, Delhi. The pay goes up to ₹20,000/month. There are 10 open positions. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Inbound, Outbound, Domestic | Languages : English, Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.

Pay and perks

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Below 10th or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Female Only
• No English required
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English, Hindi
• You are polite and calm under pressure

Quick facts

• Job location: Dwarka Mor, Delhi, Delhi
• Vacancies: 10
• Job type: Full time
• Interview: 11:00 am - 2:00pm | Monday to Saturday
• Timings: 10:30 am - 5:00pm | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with The Elite Staff Pvt Ltd.