Tele Caller

The Empire Beauty Bar has an opening for a Tele Caller based in Shela, Ahmedabad. Salary is up to ₹12,000/month. 2 candidates will be hired for this role.

Employer’s description

Rolemake Outbound Calls To Promote Salon Offers And Assist Customers With Booking Appointments. Responsibilitiesoutbound Calling To Inform Clients About Current Salon/Spa Offersappointment Booking And Slot Confirmationcustomer Follow-Up For Reminders And Re-Engagementbasic Record Keeping Of Calls And Bookings. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : English, Gujarati, Hindi

Key responsibilities

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What you get

You will be paid ₹10,000 – ₹12,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: English, Gujarati, Hindi
• You are patient and polite

Quick facts

• Location: Shela, Ahmedabad, Gujarat
• Shift: 5 hours a day | Monday to Saturday | day shift
• Interview timings: 10:00 AM - 3:00 PM & 3:30 to 8:30 | Monday to Saturday
• Vacancies: 2
• Job type: Part time
• Work type: Office-based

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