Telecaller (Sales & Collections)

Start your next role as a Telecaller (Sales & Collections) with The Entreprenuers in Anandpur, Kolkata. The pay goes up to ₹20,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : English, Bengali, Hindi

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Bengali, English, Hindi, Inbound, Outbound, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: English, Bengali, Hindi
• A customer-first, polite attitude

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Job details

• Job location: Anandpur, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1
• Job type: Full time

Apply today and take the next step in your career with The Entreprenuers.