Tele Caller

The Fincept Wealth wants to bring on a Tele Caller for its Vesu, Surat team. The pay goes up to ₹15,000/month. There are 2 open positions.

In the employer’s words

Tele Caller. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English | Type : Mutual Funds

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Mutual Funds
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Type: Mutual Funds
• Someone customer-first and polite

Pay and perks

You will be paid ₹12,000 – ₹15,000 per month.

What you will do

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Job location: Vesu, Surat, Gujarat
• Work mode: Office-based
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with The Fincept Wealth.