Telecaller

The glam room is hiring a Telecaller in JP Nagar, Bengaluru. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

In the employer’s words

Follow Up With Leads, Convert Inquiries Into Bookings, Remind Clients Of Upcoming Appointments, And Re-Engage Inactive Clients. Handle Inbound Calls, Explain Services And Packages Clearly, And Maintain A Daily Call Log With Lead Status Updates. 1 - 2 Years Experience Compulsory. | Languages : Kannada, English

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Kannada
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, English

Salary

Compensation: ₹18,000 – ₹25,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: JP Nagar, Bengaluru, Karnataka
• Work mode: Work from office
• Vacancies: 2
• Job type: Full time
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Working hours: 11:30 AM - 7:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to The glam room today.