Customer Service Associate

Join The Gold Humans Consultants as a Customer Service Associate in Salt Lake, Kolkata. The team is filling 30 vacancies. Salary is up to ₹14,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Inbound | Languages : Hindi, English, Bengali

What the job involves

In this role, you will:

• Identify and approach new customers in the assigned territory
• You'll share market and competitor feedback with the team.
• Record visits, calls and orders in the CRM or daily report
• You will explain products and offers clearly and handle objections.
• Achieve monthly sales and collection targets

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English, Bengali
• A target-driven, confident attitude

Compensation

The salary for this role is ₹12,000 – ₹14,000 per month.

Job details

• Job location: Salt Lake, Kolkata, West Bengal
• Working hours: Rotational Shift | 6 days working
• Openings: 30
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with The Gold Humans Consultants.