Customer Support Associate

The Gold Humans Consultants is hiring a Customer Support Associate in Hazratganj, Lucknow. 30 candidates will be hired for this role. You can earn up to ₹18,000/month.

Employer’s description

We Are Looking For A Customer Support Executive With Prior Sales Experience Who Can Efficiently Handle Customer Queries While Also Contributing To Sales And Revenue Growth. The Ideal Candidate Should Have Excellent Communication Skills And A Customer-First Approach With A Sales Mindset. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales

Compensation

You will be paid ₹15,000 – ₹18,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Hazratganj, Lucknow, Uttar Pradesh
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30
• Working hours: 6 Days working | Day Shift For Females | Rotational Shift For Males

If this job suits you, apply now — shortlisted candidates will be contacted by The Gold Humans Consultants.