Healthcare Ar Caller (Medical Billi...

The Gold Humans Consultants is looking for a Healthcare Ar Caller (Medical Billi... to join its team in Vadapalani, Chennai. The pay goes up to ₹40,000/month. The team is filling 30 vacancies.

Employer’s description

We Are Hiring Candidates For A Healthcare Voice Process. The Role Involves Making Outbound Calls To Insurance Companies For Claim Status, Eligibility Verification, Denial Follow-Up, And Unpaid Claims. Candidates Should Have Good Communication Skills,. 1 - 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Typing speed, Active listening, Hindi and English, CRM tools
• Good English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Pay and perks

Compensation: ₹25,000 – ₹40,000 per month.

Quick facts

• Location: Vadapalani, Chennai, Tamil Nadu
• Work mode: On-site
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: Night Shift | 5 Days Working | Saturday and Sunday fixed off

Apply today and take the next step in your career with The Gold Humans Consultants.