Team Leader

The Grandeur has an opening for a Team Leader based in Sector 4 - Noida, Delhi. Salary is up to ₹35,000/month. 4 candidates will be hired for this role.

Note from the employer

Manage And Lead A Team Of 5 Tele-Sales Executives To Achieve Sales Targets Monitor Calls, Conversions & Maintain Mis (Login/Approval/Disbursement)Support Team In Closing Deals And Improving Performance13 Years Team Handling Experience Required (Loan Sales Preferred)Salary Up To 35,000 + Incentives | Location: Noida. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone polite and customer-first

Salary

Compensation: ₹25,000 – ₹35,000 per month.

Job at a glance

• Location: Sector 4 - Noida, Delhi, Delhi
• Vacancies: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — The Grandeur reviews applications regularly.