Field Collection Executive

The Hard Cash wants to bring on a Field Collection Executive for its Ernakulam, Kochi team. No experience? You can still apply. The pay goes up to ₹20,000/month. There are 10 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Complaint handling, CRM tools, Hindi and English, Verbal communication
• Male Only
• Basic English
• Freshers can apply

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹12,000 – ₹20,000 per month.

Job details

• Job location: Ernakulam, Kochi, Kerala
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Job type: Full time
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by The Hard Cash.