Field Team Leader

A new Field Team Leader role is open at The Hard Cash, Electronic City, Bengaluru. There are 15 open positions. You can earn up to ₹30,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Kannada

What the job involves

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Kannada
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada
• Someone customer-first and polite

Job at a glance

• Work location: Electronic City, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by The Hard Cash.