Visa Counsellor

Join The Highfly International Services as a Visa Counsellor in Sector-52, Chandigarh. The pay goes up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of CRM tools, Hindi and English, Active listening and Verbal communication
• Female Only
• Basic English
• Freshers can apply

Job details

• Job location: Sector-52, Chandigarh, Chandigarh
• Vacancies: 1
• Work mode: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — The Highfly International Services reviews applications regularly.