Tele Caller

The Holiday Park has an opening for a Tele Caller based in Triplicane, Chennai. Freshers can apply. 15 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Requirements

• Open to freshers
• Graduate or equivalent
• Comfortable with Complaint handling, Hindi and English, Active listening, Typing speed
• No English required
• Freshers can apply
• A calm under pressure, customer-first attitude

Job details

• Location: Triplicane, Chennai, Tamil Nadu
• Openings: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — The Holiday Park reviews applications regularly.