Telecaller

The Jodhpur Mine Tech Pvt Ltd. wants to bring on a Telecaller for its Ajit Colony, Jodhpur team. Salary is up to ₹17,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹14,000 – ₹17,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Active listening, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

What you will do

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Ajit Colony, Jodhpur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 1

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