Telecaller

The Lion's Crew is looking for a Telecaller to join its team in Wakad, Pune. 25 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹25,000/month.

In the employer’s words

Handle Inbound And Outbound Calls To Prospective Clients. Understand Customer Requirements And Provide Project Details Accordingly. Qualify Leads And Schedule Site Visits For The Sales Team. Follow Up With Clients To Ensure They Attend Scheduled Site Visits. Maintain And Update The Client Database Regularly. Coordinate With The Sales. Type : Outbound, Domestic | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Real Estate
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are polite and patient

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job details

• Job location: Wakad, Pune, Maharashtra
• Interview timings: 10:00 AM - 7:30 PM | Tuesday to Sunday
• Shift: 10:00 AM - 7:30 PM | Tuesday to Sunday
• Work mode: Work from office
• Openings: 25
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — The Lion's Crew reviews applications regularly.