Telecaller

The Lion's Crew is hiring a Telecaller in Wakad, Pune. You can earn up to ₹35,000/month. 30 candidates will be hired for this role. Freshers can apply.

Employer’s description

Handle Inbound And Outbound Calls To Prospective Clients. Understand Customer Requirements And Provide Project Details Accordingly. Qualify Leads And Schedule Site Visits For The Sales Team. Follow Up With Clients To Ensure They Attend Scheduled Site Visits. Maintain And Update The Client Database Regularly. Coordinate With The Sales. Type : Outbound, Domestic | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Requirements

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Marathi, Outbound, Real Estate
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• A customer-first, patient attitude

Salary

The salary for this role is ₹15,000 – ₹35,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Location: Wakad, Pune, Maharashtra
• Vacancies: 30
• Shift: 10:00 AM - 7:30 PM | Tuesday to Sunday
• Work mode: Work from office
• Interview: 10:00 AM - 7:30 PM | Tuesday to Sunday
• Job type: Full time

Ready to start? Upload your resume and apply to The Lion's Crew today.