Tellecaller

The Lion's Crew is looking for a Tellecaller to join its team in Wakad, Pune. Freshers can apply. The team is filling 10 vacancies. The pay goes up to ₹30,000/month.

In the employer’s words

Handle Inbound And Outbound Calls To Prospective Clients.Understand Customer Requirements And Provide Project Details Accordingly.Qualify Leads And Schedule Site Visits For The Sales Team.Follow Up With Clients To Ensure They Attend Scheduled Site Visits.Maintain And Update The Client Database Regularly.Coordinate With The Sales. Type : Outbound, Inbound, Sales | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

What you get

The salary for this role is ₹15,000 – ₹30,000 per month.

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Marathi, Outbound, Real Estate, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• You are calm under pressure and polite

Job at a glance

• Location: Wakad, Pune, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Shift: 10:00 AM - 7:30 PM | Tuesday to Sunday
• Interview timings: 11:00 AM - 4:00 PM | Tuesday to Sunday
• Openings: 10

Click Apply to send your profile to The Lion's Crew. It takes less than a minute.