Telecalling Executive

Start your next role as a Telecalling Executive with The Meadow Wellness in Nana Mava, Rajkot. You can earn up to ₹18,000/month. There are 7 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Gujarati, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English

What you get

You will be paid ₹15,000 – ₹18,000 per month.

Position details

• Work location: Nana Mava, Rajkot, Gujarat
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 7
• Working hours: 9:30 AM - 6:30 PM | Everyday
• Employment type: Full time

Apply today and take the next step in your career with The Meadow Wellness.