Customer Relationship Executive (Cr...

(The Modern Decor)-Indoline has an opening for a Customer Relationship Executive (Cr... based in Bhubaneswar-Puri Highway, Bhubaneswar. The pay goes up to ₹15,000/month.

Employer’s description

Manage Client Interactions, Ensure Timely Follow-Ups, And Maintain Strong Relationships With Customers. The Ideal Candidate Should Possess Strong Communication Skills And The Ability To Coordinate Effectively With Internal Teams To Resolve Customer Queries. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, patient attitude

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Quick facts

• Job location: Bhubaneswar-Puri Highway, Bhubaneswar, Odisha
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Job type: Full time

Ready to start? Upload your resume and apply to (The Modern Decor)-Indoline today.