Telecaller

Looking for a Telecaller role in Nayapalli, Bhubaneswar? The Odisha Property is hiring now. The pay goes up to ₹28,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹15,000 – ₹28,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Hindi and English, Typing speed, Complaint handling, Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Position details

• Job location: Nayapalli, Bhubaneswar, Odisha
• Openings: 1
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by The Odisha Property.