Banking Recovery Collection Team Le...

The One Associates has an opening for a Banking Recovery Collection Team Le... based in S D Road, Hyderabad. The team is filling 5 vacancies. You can earn up to ₹40,000/month.

Note from the employer

Looking For Banking Collection Team Leaders, Oversees A Team Of Recovery Executives To Manage Delinquent Accounts And Maximize Debt Recovery, Ensuring Compliance With Legal And Bank Regulations. Key Responsibilities Include Achieving Daily/Monthly Collection Targets, Monitoring Team Performance, Handling Escalated Cases, And Providing Coaching. More Than 2 Years Experience Compulsory.

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Complaint handling, CRM tools, Verbal communication, Active listening
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A calm under pressure, polite attitude

What you will do

Here is what a typical day looks like:

• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹35,000 – ₹40,000 per month.

Job at a glance

• Location: S D Road, Hyderabad, Telangana
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — The One Associates reviews applications regularly.