Field Collection Executive

Join The One Associates as a Field Collection Executive in Madhapur, Hyderabad. You can earn up to ₹22,000/month. 5 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹20,000 – ₹22,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Credit Card and Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card
• A customer-first, calm under pressure attitude

Quick facts

• Location: Madhapur, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5

Ready to start? Upload your resume and apply to The One Associates today.