Chat Support Executive

Join The Outsourcers as a Chat Support Executive in Mumbai Agra Road, Nashik. Salary is up to ₹20,000/month. There are 3 open positions.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Marathi, Hindi, English

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Good English
• Freshers can apply
• Languages: Marathi, Hindi, English

Salary and benefits

Compensation: ₹10,000 – ₹20,000 per month.

What you will do

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Job details

• Location: Mumbai Agra Road, Nashik, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 3

Apply today and take the next step in your career with The Outsourcers.