Shift Incharge

A new Shift Incharge role is open at The Outsourcers, Niphad, Nashik. You can earn up to ₹30,000/month.

In the employer’s words

Qualification:* Diploma / B.E. Mechanical / Civil / Chemical Enginering.Experience: 2-5 Years Of Experience In A Similar Aac Manufacturing / Production Plant (With Understanding Of Shift Operation, Production, Machinery,Quality Contril) #### Key Skills: Strong Understanding Of The Aac Production Process Knowledge Of Machiney. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

Job at a glance

• Job location: Niphad, Nashik, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to The Outsourcers today.