Telecaller

The Petsunlimited is hiring a Telecaller in Chandra Layout, Bengaluru. No experience? You can still apply. You can earn up to ₹22,000/month. The team is filling 3 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Who can apply

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, Active listening, Hindi and English and Typing speed
• Good English
• Freshers can apply
• A customer-first, calm under pressure attitude

Compensation

Compensation: ₹15,000 – ₹22,000 per month.

Position details

• Work location: Chandra Layout, Bengaluru, Karnataka
• Work type: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

Apply today and take the next step in your career with The Petsunlimited.