Senior Telecaller

The Printink Co is hiring a Senior Telecaller in Udhna, Surat. The team is filling 8 vacancies. The pay goes up to ₹40,000/month.

Note from the employer

Need To Communicate With Customer And Suggest Better Product From Our List. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹15,000 – ₹40,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, Active listening, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Udhna, Surat, Gujarat
• Employment type: Full time
• Openings: 8
• Work type: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday

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