Telecaller

A new Telecaller role is open at The Profit Planet, Indrapuri, Bhopal. Salary is up to ₹8,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Verbal communication, Complaint handling, Hindi and English, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

What you will do

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹5,000 – ₹8,000 per month.

Position details

• Job location: Indrapuri, Bhopal, Madhya Pradesh
• Vacancies: 1
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with The Profit Planet.