Telecaller

Looking for a Telecaller role in Acharya Vihar, Bhubaneswar? The Revolution Group is hiring now. Freshers can apply. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹5,000 – ₹12,000 per month.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi and English, Complaint handling, Typing speed and Active listening
• Basic English
• Freshers can apply

Key responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Quick facts

• Work location: Acharya Vihar, Bhubaneswar, Odisha
• Vacancies: 1
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to The Revolution Group. It takes less than a minute.