Telecaller

Looking for a Telecaller role in Vani Vihar, Bhubaneswar? Revolution Group is hiring now. Salary is up to ₹12,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Typing speed, Active listening, CRM tools, Hindi and English
• Basic English
• Freshers can apply
• Someone customer-first and polite

Your responsibilities

As a Telecaller, your work will include:

• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Vani Vihar, Bhubaneswar, Odisha
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Revolution Group.