Team Leader (Tl)

Start your next role as a Team Leader (Tl) with The Silk Aura Hr Jyoti in Tilak nagar, Delhi. Salary is up to ₹35,000/month. There are 8 open positions.

In the employer’s words

**Job Info / Job Description**As A Team Leader (Tl), You Will Supervise Daily Team Operations, Guide And Motivate Team Members, Monitor Performance, Ensure Targets Are Achieved, Handle Customer Escalations, Maintain Quality Standards, Prepare Reports, And Coordinate With Management To Improve Productivity While Ensuring Smooth Workflow And Effect. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Inbound, Outbound | Languages : English, Hindi

Pay and perks

Compensation: ₹15,000 – ₹35,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Inbound, Outbound
• Languages: English, Hindi
• A polite, customer-first attitude

What the job involves

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Tilak nagar, Delhi, Delhi
• Shift: 10:0 AM - 6:30 PM | 6 Days in a week
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Sunday
• Openings: 8
• Employment type: Full time

Apply today and take the next step in your career with The Silk Aura Hr Jyoti.