Telecalling Team Leader

The Silk Aura Hr Jyoti wants to bring on a Telecalling Team Leader for its Tilak nagar, Delhi team. 9 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Team Handle Of 15 Tele Caller || Ayurvedic Medicine Sales. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound, Outbound | Marketing | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with English, Hindi, Inbound, Marketing, Outbound, Sales
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound, Outbound
• Marketing
• Languages: Hindi, English

Key responsibilities

As a Telecalling Team Leader, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.

Salary and benefits

Compensation: ₹17,000 – ₹25,000 per month.

Position details

• Location: Tilak nagar, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | 6 Days In a Week
• Work mode: Work from office
• Vacancies: 9
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — The Silk Aura Hr Jyoti reviews applications regularly.