Team Leader

The Silk Aura is looking for a Team Leader to join its team in Subhash Nagar, Delhi. The team is filling 10 vacancies. You can earn up to ₹40,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, Hindi, Sales
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English

Salary

You will be paid ₹22,000 – ₹40,000 per month.

Position details

• Job location: Subhash Nagar, Delhi, Delhi
• Working hours: 10 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with The Silk Aura.