Manager

A new Manager role is open at The Simba Store(Kennel Blue Pacific), Brahmanwala, Dehradun. Freshers can apply. Salary is up to ₹11,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Hindi and English, Verbal communication, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• A polite, patient attitude

What you get

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Brahmanwala, Dehradun, Uttarakhand
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by The Simba Store(Kennel Blue Pacific).