Telecaller

The Unique Coaching Classes is looking for a Telecaller to join its team in Katraj, Pune. The team is filling 2 vacancies. You can earn up to ₹15,000/month.

Employer’s description

Engages Directly With Customers Via Phone To Promote Products, Generate Leads, And Resolve Queries, Driving Revenue And Enhancing Client Relationships. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : Marathi, Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Marathi and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Job location: Katraj, Pune, Maharashtra
• Employment type: Part time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 3 hours a day | Monday to Saturday | evening shift
• Openings: 2

Apply today and take the next step in your career with The Unique Coaching Classes.