Telecaller

The United Realty has an opening for a Telecaller based in Khamla, Nagpur. The team is filling 3 vacancies. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Real Estate, Real Estate | Languages : Marathi, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Real Estate
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Real Estate, Real Estate
• Languages: Marathi, Hindi, English
• Someone calm under pressure and customer-first

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Position details

• Location: Khamla, Nagpur, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by The United Realty.