Telecaller

The Vasudev Foundation wants to bring on a Telecaller for its Kirti Nagar, Delhi team. The pay goes up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: Active listening, Verbal communication, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Kirti Nagar, Delhi, Delhi
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with The Vasudev Foundation.